DEVELOPING EMPLOYEE ENGAGEMENT AND BUSINESS PERFORMANCE

DEVELOPING EMPLOYEE ENGAGEMENT AND BUSINESS PERFORMANCE

ABSTRACT

The purpose of this study was to investigate the impact of developing employee engagement in Nigerian ports authority on Business performance. The research adopted a census descriptive design with a target population of employees of Nigerian ports authority.

From the findings on the study Nigerian ports authority as an organization has committed to ensuring employees are engaged through participation of all employees in the strategy formulation from all levels. From the study it was found that Nigerian ports authority has ensured that there is a clear link on what the employees do on a day to day basis with the organization’s strategy and overall goal.

It was concluded that there is a relationship between employee engagement and employee performance. This is because lack of employee engagement lowers employee commitment and employee competence. In the same way lack of employee engagement affects employee understanding of why the company is going in a particular direction. Additionally, designing and implementing an effective employee engagement system is critical to employee performance.

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